Green Office Partner is a national provider of managed print services, artificial intelligence, intelligent process automation, and document management consulting, with headquarters in Chicago and satellite offices in Los Angeles and Kansas City. We specialize in serving multi-location enterprise environments, offering national and regional organizations a seamless platform and a single point of contact to manage all their document workflow needs..At Green Office Partner, we are committed to delivering the highest level of care and respect to our clients and colleagues. This dedication has earned us the prestigious award of the #1 Best Place to Work in Chicago by Crain's Chicago Business in 2023 & 2024..To learn more, please review our Employment Brochure and watch the Employment Video linked above.

CHICAGO: Green Office Partner is hiring a highly-skilled Project Manager for our Service Department. We specialize in the development of document workflow solutions and managed print services that increase security, control costs, and improve the efficiency of our partners. As one of the nation's largest solutions providers, we receive top-level support from industry leaders like Xerox and HP. We are located at 8601 W. Bryn Mawr Ave, Suite 109, Chicago, IL 60631.The remote Project Manager is responsible for managing all aspects of the installation process and the Installation Team. This individual will direct the onboarding, relocation, and closeout processes and provide oversight to the Install Team to ensure the timely completion of projects and maximum client satisfaction.Benefits:<ul class="list-disc pl-8"><li>Full-time salaried position</li><li>Paid vacation</li><li>Flexible work environment</li><li>A young & entrepreneurial culture</li><li>Career advancement path</li><li>This is a fast-paced and fun environment. Don't be surprised if you find yourself on a chartered bus en-route to a concert with our partners and customers!</li><li>Internet Access </li><li>Paid holidays and vacations </li></ul>Role/Responsibilities:<ul class="list-disc pl-8"><li>Manage all installation and relocation projects from submission to closeout, ensuring that projects are completed in a timely manner and within the assigned budget, while ensuring customer satisfaction.</li><li>Conduct/lead client onboarding/relocation/closeout meetings, updating and documenting the conversations using the applicable workbooks. </li><li>Management of the installation calendar and field installer schedules. </li><li>Quoting, tracking and scheduling of equipment deliveries, relocations, pickups, and lease returns with external vendors, escalating issues to management both internally and externally when required. </li><li>Communication with key stakeholders regarding project status, scheduling, and staffing. </li><li>Ensure that all contracts are added/terminated in Xerox applications and applicable internal systems, including monthly contracts audit. </li><li>Organization of assets in Data Collection Software and configuration of meter exports for billing. </li><li>Assist with onsite surveys for upcoming installations to ensure adequate space, power, network/fax availability, and identify obstacles that could impede complete installation of the solution. </li><li>Provide onsite and remote assistance with installations during periods of high volume/short staffing. </li><li>Process mapping and documentation updates as required to align the installation team with organizational strategic plan and Xerox policy. </li><li>Identify process gaps and make suggestions for process improvements/continuous improvement. </li><li>Other projects/responsibilities as assigned by Management.</li></ul>Skill Set:<ul class="list-disc pl-8"><li>Strong project management and organization skills</li><li>Proven ability to think "out-of-the box" in working with a customer in designing alternative document workflow solutions</li><li>Strong leadership skills by managing tasks and most especially people</li><li>Advanced oral and written communication skills</li><li>Proficiency in time planning, scheduling and management</li><li>Proven ability to assimilate new information quickly</li><li>Proficiency in Google Suite and Microsoft Office</li><li>Advanced listening and questioning skills</li><li>Understands how to explain a complex problem in a way that others can understand</li><li>Demonstrated proficiency in identifying stated and unstated document workflow issues … a problem solver</li><li>Strong negotiating skills to resolve disputes</li><li>Technology savvy</li><li>Has a good sense of humor</li></ul>Experience:<ul class="list-disc pl-8"><li>Industry experience in office equipment, managed IT services, or business software solutions preferred</li><li>Minimum of 3 year of experience using a CRM system for activity reporting</li><li>Experience in following a documented, consultative process is plus</li><li>A college degree or equivalent job experience</li></ul>

Project Manager

Green Office Partner is hiring a highly skilled Major Account Executive for our Sales Department. We specialize in the development of document workflow solutions and managed print services that increase security, control costs, and improve the efficiency of our partners. As one of the nation’s largest solutions-provider, we receive top-level support from industry leaders like Xerox and HP. We are located at 8601 W. Bryn Mawr Ave, Suite 109 Chicago, IL 60631. Right near the Rosemont/ Norridge area!At Green Office Partner, we would be nothing without our successful Sales Team. We're seeking a highly-skilled Major Account Executives to strategically consult our prospects and customers with optimized solutions that will help them grow. The Major Account Executive will have a strong understanding of our industry, the Sales process, excelling at generating leads, building relationships, and closing deals. The ideal candidate will be a quick learner of our solutions and processes with strong negotiating skills, and the ability to showcase our offerings in a compelling way. Often tasked with giving presentations and attending client location and networking events, it's essential that our sales representative be personable and professional.Requirements / Experience: Many incentives and opportunities for growth<ul class="list-disc pl-8"><li>Minimum of 2 years of Sales experience in a hunter role or one that requires prospecting new clients as well as managing and growing existing accounts.</li><li>Completed a reputable B2B sales training program is desirable (If you don’t have this- we will help you obtain this Training!)</li><li>Industry experience in office equipment, managed IT services, or business software solutions sales preferred</li><li>Minimum of 1 year of experience using a CRM system for activity reporting</li><li>Consistently ranked in the top half of the Sales Team</li><li>Experience in following a documented, consultative, selling process</li><li>A college degree in a business curriculum is desirable (We provide Tuition Reimbursement as well!)</li><li>Excellent References and a clean background check in accordance with the latest regulations. There are news Laws regarding this, and language so be aware.</li><li>Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint</li><li>Valid Driver’s License and Insurance.</li><li>Ability to lift up to 50 pounds occasionally and walk, bend, and help check equipment?</li></ul> Responsibilities & Duties:<ul class="list-disc pl-8"><li>Identify, qualify, and develop net new business leads *Opportunity for awesome Commission Compensation.</li><li>Perform Print Environment Assessments for potential clients.</li><li>Conduct regular Site Visits and Quality Business Reviews for existing clients.</li><li>Develop and manage strategic relationships with all customers</li><li>Achieve assigned activity and results in performance metrics</li><li>Set and run discovery meetings with both current and new customers</li><li>Create and deliver high-value proposals</li><li>Perform print assessments and product demonstrations</li><li>Input all activity and strategic information in CRM system (HubSpot)</li><li>Be dedicated to personal career development with continued training and education</li><li>Prepare for weekly sales meetings and 1 to 1 with Sales Manager</li><li>Support Customer Success Manager and other team members to maintain and improve customer satisfaction levels</li><li>Stay current on industry trends and competitive landscape</li><li>Responsible for co-presenting the QBR for A and B accounts with Customer Success Managers</li></ul>Valued Skill Sets:<ul class="list-disc pl-8"><li>Strong presentation skills that will help customers understand their needs and how we can help them be more efficient.</li><li>Proven ability to communicate/ understand new information quickly</li><li>Proven ability to think “out-of-the box” in working with a customer in designing alternative document workflow solutions</li><li>Excellent Time Management Skills</li><li>Advanced listening and questioning skills</li><li>Advanced oral and written communication skills, including group presentations</li><li>Strong Organizational Skills</li><li>Demonstrated Negotiation Skills</li><li>Understands how to explain a complex problem in a way that others can understand</li><li>A problem-solver who demonstrates proficiency in identifying stated and unstated document workflow issues</li></ul>Excellent Benefits:<ul class="list-disc pl-8"><li>Full-time salaried position – Excellent Competitive Salary!</li><li>Health, Dental, and Vision Insurance with VERY low copays from your pay</li><li>401K</li><li>Many Paid Vacation Days for a healthy work-life balance!</li><li>Flexible work environment</li><li>An entrepreneurial culture</li><li>Career advancement path – We care about your future growth and support Learning opportunities!</li><li>Free gym membership in the building</li><li>This is a fast-paced and fun environment. Don't be surprised if you find yourself on a chartered bus en-route to a concert with our partners and customers!</li><li>Mileage will be reimbursed at the IRS rate and we reimburse quickly and accurately!</li></ul>We are an Equal Employment Opportunity Employer.

Major Account Executive

Job Title: Solutions EngineerCompany Overview: Green Office Partner is a leading provider of innovative office technology solutions, specializing in the integration of cutting-edge technologies to streamline and enhance business operations. Our comprehensive offerings include Robotic Process Automation (RPA), Artificial Intelligence (AI), Print Management, Document Management, Business Process Optimization, LED Video Displays, and Touchscreen Technology. We empower organizations to achieve greater efficiency, reduce operational costs, and enhance productivity by optimizing critical business processes.Position Overview: We seek a Solutions Engineer with a passion for technology and a knack for problem-solving to join our dynamic team. In this role, you will be responsible for implementing and supporting technology solutions that align with our clients’ business objectives. The ideal candidate will have a technical background combined with good communication skills to bridge the gap between technical solutions and business needs. We provide training on all products and will mentor where needed.Key Responsibilities:<ul class="list-disc pl-8"><li>Solution Implementation and Support: Collaborate with sales teams and clients to understand business requirements and leveraging our offerings in RPA, AI, Print Management, Document Management, Business Process Optimization, LED Video Displays, and Touchscreen Monitors.</li><li>Technical Expertise: Provide technical expertise across all areas of our product offerings. Lead the configuration, integration, and deployment of solutions to ensure seamless implementation and optimal performance.</li><li>Client Engagement: Engage with clients throughout the solution lifecycle, from pre-sales through post-implementation support, ensuring their needs are met and they fully realize the value of our solutions.</li><li>Problem-Solving: Diagnose and resolve technical issues related to solution implementations. Provide ongoing support to address any technical challenges that arise.</li><li>Documentation & Training: Develop and maintain detailed documentation of solution support, implementation processes, and technical configurations. Conduct training sessions for clients and internal teams to ensure thorough understanding of the solutions deployed.</li><li>Collaboration: Work closely with vendors support teams, Clients, and sales to provide feedback on product , address technical challenges, and ensure continuous improvement of our offerings.</li></ul>Preferred Qualifications:<ul class="list-disc pl-8"><li>Proven experience in solutions engineering or a similar role, with a strong foundation in print management software, DMS, and workflow optimization.</li><li>Ability to learn quickly and deeply understand new technologies, with a particular interest in digital transformation and robotic process automation.</li><li>Excellent communication skills, capable of engaging effectively with technical teams and non-technical clients.</li><li>Experience working with a variety of industries, showing versatility and adaptability.</li><li>Strong analytical and problem-solving abilities, with meticulous attention to detail.</li><li>Project management skills, with the ability to lead projects from conception to completion.</li></ul>Why Join Us?<ul class="list-disc pl-8"><li>Opportunity to work with cutting-edge technology and lead transformative projects for national clients.</li><li>Collaborate with a team of passionate, tech-savvy professionals in a supportive and innovative environment.</li><li>Commitment to professional growth, with opportunities to lead and learn.</li><li>Engage in meaningful work that directly impacts efficiency and sustainability for businesses nationwide.</li></ul>Join Green Office Partner and be at the forefront of digital transformation, leveraging your skills to drive success and innovation in document management and workflow optimization.

Solutions Engineer

Having been named the #1 Best Place to Work in Chicago by Crain’s Chicago Business, Green Office Partner is expanding our Service Organization and is hiring a highly-skilled Helpdesk / System Administrator. This position is ideal for an experienced Helpdesk Technician that is looking to expand their skill set into advanced System and Server Infrastructure Management and Administrative duties.Green Office Partner specializes in the development of document workflow solutions and managed print services that increase security, control costs, and improve the efficiency of our partners. As one of the nation's largest solutions providers, we receive top-level support from industry leaders like Xerox and HP. We are located at 8601 W. Bryn Mawr Ave, Suite 109, Chicago, IL 60631. This is a hybrid work position with flexible in- office and remote work schedules.Excellent Benefits:<ul class="list-disc pl-8"><li>Full-time salaried position – Excellent Competitive Salary!</li><li>Health, Dental, and Vision Insurance with VERY low copays from your pay</li><li>401K</li><li>Many Paid Vacation Days for a healthy work-life balance!</li><li>Flexible work environment</li><li>An entrepreneurial culture</li><li>Career advancement path – We care about your future growth and support Learning opportunities!</li><li>Free gym membership in the building</li><li>This is a fast-paced and fun environment.</li><li>Mileage will be reimbursed at the IRS rate and we reimburse quickly and accurately!</li></ul>Responsibilities will include:<ul class="list-disc pl-8"><li>Technical Support: Repair and maintenance of Xerox and HP hardware, provide triage and Helpdesk assistance with the ongoing management of of these equipment</li><li>Break/Fix Support: Provide Level 1 (L1) first call response for all internal client issues and reported problems.</li><li>Internal IT Support: Internal helpdesk, incident triage management and resolution. Provide internal systems deployment, service and support for GOP staff and infrastructure services</li><li>Supplies: Responsible for managing on hand equipment inventory with timely packaging and shipping of consumable supplies to employees and/or client locations</li><li>System Administration: Responsible for the implementation, management, and troubleshooting of a company's networks that rely on hardware and software. You will analyze the company’s needs and install and maintain the necessary hardware and software and solve any problems or technical issues that may arise.</li><li>Service Management: Provide escalated Level 2 Service Management support as an extension of the Customer Service team</li></ul>Requirements:<ul class="list-disc pl-8"><li>Bachelor's Degree in a related field of study (Technology) and/or equivalent work experience</li><li>Minimum of 2-3 years of hands-on technical installation and configuration experience</li><li>Hands-on experience with IT networking, including a firm grasp of IP networking and common IT protocols (SMB, FTP, SNMP, SMTP, etc.)</li><li>Ability to travel within the Greater Chicagoland Area</li></ul>Valued Skill Sets:<ul class="list-disc pl-8"><li>Strong communication skills that will help customers understand their needs and how we can help them be more efficient.</li><li>Proven ability to communicate / understand new information quickly</li><li>Proven ability to think “out-of-the box”</li><li>Excellent Time Management Skills</li><li>Advanced listening and probing skills</li><li>Advanced oral and written communication skills</li><li>Strong Organizational Skills</li><li>Understands how to explain a complex problem in a way that others can understand</li></ul>

Green Office Partner's Careers